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Training and support

A system your team actually uses.

Role-based training with real scenarios, sixty days of free support after go-live, and ongoing support when you want it.

What it involves

The software is only half of an ERP project. The other half is people. We train each team on its own workflows, with your real data and real scenarios, so day one is familiar rather than frightening.

We stay alongside you through go-live. Every implementation includes 60 days of support after go-live, free of charge, and an optional Annual Maintenance Contract covers what comes after.

  • Role-based trainingFinance, warehouse, sales and management each learn what they will do.
  • 60 days of free support after go-liveSixty days on call to resolve issues and fine-tune configuration. No charge.
  • DocumentationGuides written around your configuration, not generic manuals.
  • Annual Maintenance ContractSupport tickets, version upgrades and feature enhancements.
  • Post-launch optimisationReviewing real usage and tightening the system after launch.
The path

Five steps, no surprises.

01

Plan

Roles and scenarios.

02

Train

Hands-on by team.

03

Parallel run

Old and new together.

04

Free support

Sixty days alongside you, no charge.

05

Support

AMC if you want it.

Frequently asked

Good questions.

What does hypercare include?
A free 60-day period after go-live where we are on call to resolve issues and fine-tune configuration. It is included with every implementation at no charge.
What does the Annual Maintenance Contract cover?
Support tickets, version upgrades and feature enhancements, after hypercare ends.
Is training done on our own data?
Yes. We use real scenarios and your real workflows so training transfers directly to daily work.
Let's talk

Ready to run on one system?

Book a free 45-minute discovery call. We review your setup, name your biggest pain points and outline what Odoo would change. No pitch deck, no pressure.